Colleague Relationships
Co-worker and teammate relationships in Canada can vary depending on the workplace culture, industry, and personalities involved. As an immigrant professional, you should be aware of some general patterns and expectations as you navigate your relationships with colleagues. Be observant of how your approach may differ from others in your workplace. This page describes key features of relationships between colleagues in Canadian workplaces.
Beyond colleagues in your company, you may experience working with other employees in your job sector. These relationships play a significant role in fostering collaboration, sharing knowledge, and driving success in your chosen field. Partnerships and connections within an industry can be built and fostered through interaction within or outside the workplace (e.g. through in-person and online networking).
Equality in the Workplace
Equality is fundamental for Canadian workplaces, whether in an office, hospital, classroom or other settings. Therefore, considering the diverse and inclusive work environment, you must treat your co-workers and teammates equally. This equality is quite the opposite of the hierarchical organization of institutions in certain cultures. Ideally, social hierarchies based on age, wealth, education, and other factors should not influence how co-workers treat each other. For example, just as newer/younger employees should respect the knowledge and experience of more senior employees, older colleagues are expected to offer the same respect to their younger counterparts. All teammates are expected to participate, collaborate, and allow room for improvement, regardless of age.
Collaboration and Teamwork
Collaboration and teamwork are usually encouraged in Canadian workplaces. Building positive relationships with co-workers and working well as part of a team are considered beneficial for productivity, skill building, diverse perspectives, and overall workplace morale. Colleagues tend to be willing to offer mutual support and are willing to help one another. Employees are encouraged to share knowledge, mentor colleagues, and work together to achieve common goals, and collective achievements are often celebrated. This collaborative approach fosters a sense of camaraderie and creates a supportive work environment.
Even for more independent jobs, people who are easy to work with and provide and receive feedback well are viewed positively. Offer assistance and ask for help when needed. Effective teamwork also stems from each teammate recognizing the strengths and expertise of each colleague and being accountable for their own work.
“When I first integrated into the Canadian workplace, I struggled with the idea of seeking help. I'd often overwork and burn myself out, thinking it was a sign of dedication. It was a daunting step to admit I needed assistance. But one day, I mustered the courage to approach my manager. Surprisingly, he not only offered valuable tips but also reassured me that asking for help wasn't a weakness. He encouraged me to prioritize tasks and stressed the importance of open communication. I learned that in the Canadian workplace, seeking help is a sign of strength, not a mistake.”
-Farah, MA, Immigrant Professional
Conflict Resolution
Addressing workplace conflicts is an essential soft skill in a Canadian workplace. Workers should maintain open communication and seek resolution through constructive dialogue in conflicts or disagreements. If you are unsure about steps to follow when there is conflict, seek out the policies in place at your workplace and take advantage of resources such as mediation or the involvement of human resources to find solutions to disagreements.
Professional Boundaries
While friendly and open, Canadian workplace culture also recognizes the importance of maintaining professional boundaries. Personal matters are generally kept separate from work interactions, and professionalism is maintained in communication and conduct. While colleagues may develop personal friendships or relationships with one another, there is an expectation to balance personal connections with professionalism and appropriate behaviour in the workplace.